Norton Internet Security™ has settings that cause known conflicts with some of our online applications including online litter registration and online dog registration. Below is a link to the Symantec™ (makers of the Norton Internet Security suite) website where you can receive instructions for reconfiguring your security to allow online processing with the AKC. If you are unwilling or unable to reconfigure, you will not be able to register online and will need to mail in the application.

• Cannot access or log on to secure Web sites after installing Norton AntiVirus

You might want to also try going to http://www.akc.org/support/ and click on "How-to: Clear Cache (Temporary Internet Files) in Internet Explorer"

Click here to return to the Online Support home page.