- Your browser does not javascript. Javascript is required to use the AKC web site.
Below you will find links to assist you with technical problems relating to many sections of our website.
| Checked | Results | Comments | Status |
| Platform(OS) | Our website works best with: Windows XP & Vista Mac OS X |
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| Browser Version |
Navigator .0
We do not generally test our applications using the Navigator browser therefore there may be conflicts with our system of which we are not aware. We recommend using using one of the browsers we do test against. Please contact the software's manufacturer for any questions relating specifically to their browser or help with downloading and installing their software. |
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| .Net Toolbars installed? | No known .Net toolbar problems found. | Some toolbars are known to cause issuse with the AKC website. If you experience issues, uninstall the toolbar and try again. |
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| Are you accepting cookies? | The AKC website requires the use of cookies. | ||
| Is Javascript enabled? | The AKC website requires the use of Javascript. |
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| Do you have Flash Player 8 or higher? | Many pages on our website require your browser to have Flash Player 8 installed. It is free and should only take a few minutes to download. Please click on the button below to download. Once you have downloaded the Flash Player, please reload the page.  |
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| Pop-up blocker on? | Please click here. to see if you have a pop-up blocker turned on. You should see two pop-ups windows when you do. | The AKC site requires the use of pop-ups. ALL pop-up blockers must be turned off. |  |
CCBot/1.0 (+http://www.commoncrawl.org/bot.html) |
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- Turning Pop-up Blockers Off
You may need to turn off pop-up blockers in order to use certain features on the website. If you were not able to view the pop-ups from the test above, go here, to turn pop-up blockers off. - Cookie Test
Test whether or not your browser is handling cookies correctly. - Firewall/Secure Page Test
Test your computer's ability to connect to a secure page. - Javascript Test
Test your browser's ability to read javascript. - System Compatibility Test
Test your computer for known software incompatibilities. - Printing Support
"I am having trouble printing my report/research pedigree/…." - How-to: Clear Cache
(Temporary Internet Files) in Internet Explorer
Step-by-step instructions for safely deleting cached Temporary Internet files which may be causing some pages not to display properly. - Nero Express 6
Step-by-step instructions for burning a CD or DVD. - Norton Internet Security
Cannot access or log on to secure Web sites after installing Norton AntiVirus.
- Website and Online Store Technical Inquiries
Use this contact form to submit technical inquiries pertaining to the AKC site in general or the AKC Store. - My AKC Technical Inquiries
Use this contact form to submit technical inquiries pertaining to the My AKC portion of our website. - Online Litters Technical Inquiries
Use this contact form to submit technical inquiries when you encounter problems with the AKC online litter registration system. - Online Dog Registration Technical Inquiries
Use this contact form to submit technical inquiries when you encounter problems with the AKC online dog registration system. - Online Breeder's Classifieds Technical Inquiries
Use this contact form to submit technical inquiries when you encounter problems with the AKC online breeder's classifieds system. - Online Event Management System Technical Inquiries
Use this contact form to submit technical inquiries when you encounter problems with the AKC Online Event Management System. - Non-technical Inquiries
Use this contact form to submit general inquiries.
- Online Litters Homepage
Online litter registration. - Online Dog Homepage
Online dog registration. - AKC Store Homepage
Come. Sit. Stay. Shop! at the AKC Store. - Online Breeder's Classifieds Homepage
Online Breeder's Classifieds - Online Event Plans Homepage
Online Event Plans
