My Dogs and Litters FAQs

My Dogs and Litters FAQs

Manage Dogs


How can I remove a dog from my dog list? Answer: Removing a Dog I Own: If you want to remove a dog you own from your account, you must contact customer service.

Removing a Dog of Interest: You can remove a Dog of Interest from your list by selecting the checkbox to the left of the dog's name, clicking the Actions down-arrow, selecting Remove Dog of Interest from List and then clicking the Go button to remove the dog.

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I appear as the owner of a dog in my dog list that I do not own. How can I correct this? Answer: This type of error can be corrected by customer service. AKC strongly recommends contacting customer service in this situation because this type of error may indicate that AKC records do not reflect the current owner of the dog.

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The system won't let me add a dog I own because it says someone else is the owner. Answer: This type of error can be corrected by customer service. AKC strongly recommends contacting customer service in this situation because this type of error may indicate that AKC records do not reflect the current owner of the dog. A customer service representative will be able to assist in researching the situation.

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The system won't let me add a dog because it says that there is an ownership conflict. Answer:This problem typically arises from multiple individuals trying to share a single My AKC account. The system is not designed to allow multiple individuals to share an account.  Please contact customer service if you continue to have problems.

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When I added a Dog I Own to my account, I received several other dogs I own at the same time. Why did this happen and/or why didn't all the dogs I own then appear in my list? Answer: When you complete the Add a Dog I Own process, it is likely AKC will be able to use the information you provided to verify other dogs you own as well. If this is the case, the other dogs you own will also be added to your list.

If all the dogs you own are not identified, it may be because the dogs were registered at a different address or were registered to you with a slightly different spelling of your name. To add those dogs, simply complete the Add a Dog I Own process again.

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I do not know the certificate issue date for a dog I own. How can I add the dog to my account? Answer: If you know the certificate issue date for another dog you own, enter that dog's information instead. Based on the information you provide, AKC may be able to identify other dogs you own, including ones for which you do not know the certificate issue date.

If you do not know any certificate issue dates or if you enter all the ones you know and are still missing dogs, please select 'What is my Certificate Issue Date?' and complete the form.

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I am missing dogs I own from my account. Answer:Select the Add Dog link from the Manage Dogs section of your account. Enter the requested information. Select the dog and choose Add a Dog I Own.  You are asked to provide the certificate issue date for the dog.  Once you enter the requested information, the system will add the dog you entered, and it is likely that the system will use the information you provided to verify other dogs you own as well. If this is the case, the other dogs you own will also be added to your list

If you complete the Add Dog process and are still missing dogs, simply complete the process again. If you are still missing dogs, please contact customer service.

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I can see the Dog Name, Breed, and Sex. I can sort by Birth Date, but I cannot see the birth date for my dogs. Why? Answer: Only the breeder of record may view the Birth Date. If you are the breeder of record, click the dog in question and then select the Birth Litter tab. You may sort by Birth Date for all dogs by clicking on the Birth Date header. This will sort your dogs in birth date order, even if you cannot view the Birth Date for all of the dogs.

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Why can't I view the details of any of my dogs? Answer: To view detailed information about a dog, select the View Details that appears to the right of each dog in the dog list.

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Why can't I view all of the information for the dogs in my list? Answer: The level of detail available depends on your relationship to the dog in question. If you own the dog, you will be able to view Name, Registration number, Sex, Breed, Variety, Color, Markings, Sire Name and Registration number, Dam Name and Registration number under the Dog Information tab. If you don't own the dog, you will not see the names or registration numbers of the sire and dam.

If you are the litter owner, you will be able to view Litter number, Sire Name, Dam Name, the birth date, number of dogs in the litter, number of bitches, and the date of mating under the Birth Litter tab If you are not the litter owner, you will not be able to view any birth litter information.

If you are the owner or have been the owner of the dog, you will see your name and the names of any co-owners as well as the period(s) of ownership under the Ownership tab. If you are not the owner, you will not be able to view any ownership information.

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